- How do I opt out?
- I forgot to opt out before the deadline. Can I opt out late?
- I dropped the course before the deadline, but I still got charged. Can I opt out late?
- How do I know if I'm opted in or opted out?
- I opted out, but I changed my mind. Can I opt back in?
How do I opt out?
Most schools use the "opt out" inclusive access model, which opts students in by default. If your school allows you to opt out, you can follow these steps before your course's add-drop deadline.
If you have trouble with your LMS, log into your school’s RedShelf website (called a "white label," e.g. towson.redshelf.com or supestore.redshelf.com). If you don’t know your school’s domain, your bookstore will have that information.
Navigate to My Courses.
Click the hyperlink underneath View Course Materials that says "View course details to opt out of course materials."
Scroll to the bottom of the screen. Click the gray button that says "I want to opt out of access for all required materials for this course."
Follow the instructions on the box that pops up to complete the opt-out process.
I forgot to opt out before the deadline. Can I opt out late?
I dropped the course before the deadline, but I still got charged. Can I opt out late?
As mentioned above, we can't allow opt-outs after the add/drop deadline. Your school, not RedShelf, handles billing, and late opt-outs interrupt their billing process. If you dropped the course before the deadline and still got charged, please send us a screenshot of the charge on your account. We will also need documentation that you dropped the course - a picture of your current class schedule usually works. We’ll share the context with your school’s account team, and they’ll work with your bookstore to determine next steps!
How do I know if I'm opted in or opted out?
The steps to checking your opt status start the same way you'd opt in or opt out:
- Click the RedShelf tool in your LMS (Canvas, Blackboard, D2L, etc).
- You might need to reset your password, which you can do at redshelf.com/accounts/forgot.
- Navigate to “My Courses.”
If you're opted in, you'll see the course title and the green "View Course Materials" button:
If you opted out, you'll see the course title, the green "View Course Materials" button, and a disclaimer that you've opted out of materials for the course: