- How do I opt-out?
- I forgot to opt-out before the deadline. Can I opt-out late?
- I dropped the course before the deadline, but I still got charged. Can I opt-out late?
- How do I know if I'm opted in or opted out?
- I opted out, but I changed my mind. Can I opt back in?
- If my course has multiple products, can I opt-out of some but not all?
How do I opt-out?
Most schools use the "opt-out" inclusive access model, which opts students in by default. If your school allows you to opt-out, you can follow these steps before your course's add-drop deadline.
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If you have trouble with your LMS, log into your school’s RedShelf website (called a "white label," e.g. towson.redshelf.com or supestore.redshelf.com). If you don’t know your school’s domain, your bookstore will have that information.
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Navigate to My Courses.
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Click the hyperlink underneath View Course Materials that says "View course details to opt-out of course materials."
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Scroll to the bottom of the screen. Click the gray button that says "I want to opt-out of access for all required materials for this course."
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Follow the instructions on the box that pops up to complete the opt-out process.
I forgot to opt-out before the deadline. Can I opt-out late?
I dropped the course before the deadline, but I still got charged. Can I opt-out late?
As mentioned above, we can't allow opt-outs after the add/drop deadline. Your school, not RedShelf, handles billing, and late opt-outs interrupt their billing process. If you dropped the course before the deadline and still got charged, please send us a screenshot of the charge on your account. We will also need documentation that you dropped the course - a picture of your current class schedule usually works. We’ll share the context with your school’s account team, and they’ll work with your bookstore to determine the next steps!
How do I know if I'm opted in or opted out?
The steps to checking your opt status start the same way you'd opt-in or opt-out:
- Click the RedShelf tool in your LMS (Canvas, Blackboard, D2L, etc).
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If you have trouble with your LMS, log into your school’s RedShelf website (called a "white label," e.g. towson.redshelf.com or supestore.redshelf.com). If you don’t know your school’s domain, your bookstore will have that information.
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- You might need to reset your password, which you can do at redshelf.com/accounts/forgot.
- Navigate to “My Courses.”
If you've opted in, you'll see the course title and the green "View Course Materials" button:
If you opted out, you'll see the course title, the green "View Course Materials" button, and a disclaimer that you've opted out of materials for the course:
I opted out, but I changed my mind. Can I opt back in?
If my course has multiple products, can I opt-out of some but not all?
As of right now, opting out of one product opts you out of all materials for that course. There's not currently a way to selectively opt-out of individual products. If you're enrolled in multiple Inclusive Access courses, though, you can pick and choose to opt-in or out by course.
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