How to Opt Out

Each school customizes Inclusive Access a little bit to meet their students' unique needs. Depending on your institution, you may be able to opt out of the materials if you decide to acquire them elsewhere or opt in to access the material through RedShelf's platform. Here's how to do it!

How do I opt out?

Most schools use the "opt out" inclusive access model, which opts students in by default. If your school has Opt Out enabled, all you have to do is follow these simple steps before your course's add-drop deadline in order to avoid being charged for Inclusive Access products:

1. Click the RedShelf tool in your LMS (Canvas, Blackboard, D2L, etc).
1. If you’re having trouble with your LMS, you can also log into your school’s RedShelf website (called a "white label," e.g. towson.redshelf.com or supestore.redshelf.com) - if you don’t know your school’s domain, your bookstore will have that information.
2. You might need to reset your password, which you can do at redshelf.com/accounts/forgot.
2. Navigate to My Courses.
3. Click the hyperlink underneath View Course Materials that says "View course details to opt out of course materials."
4. Scroll to the bottom of the screen and click the gray button that says "I want to opt out of access for all required materials for this course."
5. Follow the instructions on the box that pops up to complete the opt-out process.

This will ensure you are not billed or charged for any products associated with your courses!

These videos also provide a step-by-step walkthrough of the opt-out process according to your LMS: 

• Blackboard
• Brightspace / D2L
• Canvas

I forgot to opt out before the deadline. Can I opt out late?

In order to avoid being billed for Inclusive products, you need to opt out before your course's add-drop deadline. Your school and professor will make the importance of this deadline very clear.

Unfortunately, at this point, RedShelf will have no ability to opt you out - your best bet will be to contact your school's bookstore or bursar's office, as they handle final billing.

I dropped the course before the deadline, but I still got charged. Can I opt out late?

As mentioned above, we’re unable to provide opt outs past the add/drop deadline because your school - not RedShelf - handles billing, and late opt-outs cause hiccups in their billing process. If you dropped the course before the deadline and still got charged, please send us a picture or screenshot of the bill on your bank statement or student account as well as documentation that you dropped the course (a picture of your class schedule with the current date is usually sufficient). We’ll pass the context along to your school’s account managers, and they’ll work with your bookstore to determine next steps!

How do I know if I'm opted in or opted out?

The steps to checking your opt status start the same way you'd opt in or opt out:

1. Click the RedShelf tool in your LMS (Canvas, Blackboard, D2L, etc).
1. If you’re having trouble with your LMS, you can also log into your school’s RedShelf website (called a "white label," e.g. towson.redshelf.com or supestore.redshelf.com) - if you don’t know your school’s domain, your bookstore will have that information.
2. You might need to reset your password, which you can do at redshelf.com/accounts/forgot.
2. Navigate to “My Courses.”

If you're opted in, you'll see the course title and the green "View Course Materials" button:

If you're opted out, you'll see the course title, the green "View Course Materials" button, and a disclaimer that you've opted out of materials for the course:

I opted out, but I changed my mind. Can I opt back in?

You can opt in/opt out as many times as you want before the add/drop deadline - after that deadline, your opting status becomes permanent.

Most schools allow students to opt in past the add/drop deadline, though! Keep in mind, though, that if you do opt in, you will not be able to opt out under any circumstances. But we're always happy to have you back!

We're happy to answer further questions about opting in and opting out - leave them in the comments or shoot us a message!