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How to Opt Out

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Kelsey (he/him)
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Each school customizes Inclusive Access to meet their students' unique needs. Depending on your school, you have the option to opt-out of the materials and get them elsewhere, or to opt-in and access them through RedShelf. Here's how to do it!

How do I opt-out?

Most schools use the "opt-out" inclusive access model, which opts students in by default. If your school allows you to opt-out, you can follow these steps before your course's add-drop deadline.

  1. Click the RedShelf tool in your LMS (Canvas, Blackboard, D2L, etc).
    1. If you have trouble with your LMS, log into your school’s RedShelf website (called a "white label," e.g. towson.redshelf.com or supestore.redshelf.com). If you don’t know your school’s white label, try doing a search online for your school's name followed by RedShelf (e.g. University of California San Deigo RedShelf). If you're still having trouble finding your school's RedShelf site, please connect with your Bookstore Team.
  2. You might need to reset your password, which you can do at redshelf.com/accounts/forgot.
  3. Navigate to My Courses.
  4. Click the hyperlink underneath View Course Materials that says "View course details to opt-out of course materials."
  5. Scroll to the bottom of the screen. Click the gray button that says "I want to opt-out of access for all required materials for this course."
  6. Follow the instructions on the box that pops up to complete the opt-out process.
This will ensure you are not billed or charged for any products associated with your courses! If you opt-out, you will be responsible for getting the required materials elsewhere.
 
These videos walk you through the opt-out process according to your LMS: 

I forgot to opt-out before the deadline. Can I opt-out late?

To avoid the Inclusive Access charge, you must opt-out before your course's add/drop deadline. Your school and professor will make the importance of this deadline very clear.
 
Unfortunately, at this point, RedShelf will have no ability to opt you out. Your best bet will be your school's bookstore or bursar's office as they handle final billing.

 

I dropped the course before the deadline, but I still got charged. Can I opt-out late?

As mentioned above, we can't allow opt-outs after the add/drop deadline. Your school, not RedShelf, handles billing, and late opt-outs interrupt their billing process. If you dropped the course before the deadline and still got charged, please send us a screenshot of the charge on your account. We will also need documentation that you dropped the course - a picture of your current class schedule usually works. We’ll share the context with your school’s account team, and they’ll work with your bookstore to determine the next steps!

 

How do I know if I'm opted in or opted out?

The steps to checking your opt status start the same way you'd opt-in or opt-out:

  1. Click the RedShelf tool in your LMS (Canvas, Blackboard, D2L, etc).
      1. If you have trouble with your LMS, log into your school’s RedShelf website (called a "white label," e.g. towson.redshelf.com or supestore.redshelf.com). If you don’t know your school’s domain, your bookstore will have that information.
    2. You might need to reset your password, which you can do at redshelf.com/accounts/forgot.
  2. Navigate to “My Courses.”

If you've opted in, you'll see the course title and the green "View Course Materials" button:

opted_in.PNG

If you opted out, you'll see the course title, the green "View Course Materials" button, and a disclaimer that you've opted out of materials for the course:

opted_out.PNG

 

I opted out, but I changed my mind. Can I opt back in?

You can opt-in/opt-out as many times as you want before the add/drop deadline. After that deadline, your opting status becomes permanent.
 
Most schools allow students to opt-in past the add/drop deadline, though! Keep in mind, though, that if you do opt-in, you will not be able to opt-out under any circumstances. But we're always happy to have you back!
 

If my course has multiple products, can I opt-out of some but not all?

As of right now, opting out of one product opts you out of all materials for that course. There's not currently a way to selectively opt-out of individual products. If you're enrolled in multiple Inclusive Access courses, though, you can pick and choose to opt-in or out by course.

 
We're happy to answer further questions about opting in and opting out. Leave them in the comments or shoot us a message!

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