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How to Opt Out

Elio DiStaola
Updated
Not yet followed by anyone
Each school customizes Inclusive Access to meet their students' unique needs. Depending on your school, you have the option to opt-out of the materials and get them elsewhere, or to opt-in and access them through RedShelf. Here's how to do it!

How do I opt-out?

Most schools use the "opt-out" inclusive access model, which opts students in by default. If your school allows you to opt-out, you can follow these steps before your course's add-drop deadline.

  1. Click the RedShelf tool in your LMS (Canvas, Blackboard, D2L, etc).
    If you have trouble with your LMS, log into your school’s RedShelf website (called a "white label," e.g. towson.redshelf.com or supestore.redshelf.com). If you don’t know your school’s white label, try doing a search online for your school's name followed by RedShelf (e.g. University of California San Deigo RedShelf). If you're still having trouble finding your school's RedShelf site, please connect with your Bookstore Team.
  2. You might need to reset your password, which you can do at redshelf.com/accounts/forgot.
  3. Navigate to MyShelf in the main menu.
  4. Navigate to My Courses.
  5. Click on any course and view the blue banner for your opting status.
  6. Follow the instructions on the box that pops up to complete the opt-out process.

How-to-Opt-Out-1.png

This will ensure you are not billed or charged for any products associated with your courses! If you opt-out, you will be responsible for getting the required materials elsewhere.
 
These videos walk you through the opt-out process according to your LMS: 

I forgot to opt-out before the deadline. Can I opt-out late?

To avoid the Inclusive Access charge, you must opt-out before your course's add/drop deadline. Your school and professor will make the importance of this deadline very clear.
 
Unfortunately, at this point, RedShelf will have no ability to opt you out. Your best bet will be your school's bookstore or bursar's office as they handle final billing.

 

I dropped the course before the deadline, but I still got charged. Can I opt-out late?

As mentioned above, we can't allow opt-outs after the add/drop deadline. Your school, not RedShelf, handles billing, and late opt-outs interrupt their billing process. If you dropped the course before the deadline and still got charged, please send us a screenshot of the charge on your account. We will also need documentation that you dropped the course - a picture of your current class schedule usually works. We’ll share the context with your school’s account team, and they’ll work with your bookstore to determine the next steps!

 

How do I know if I'm opted in or opted out?

The steps to checking your opt status start the same way you'd opt-in or opt-out:

  1. Click the RedShelf tool in your LMS (Canvas, Blackboard, D2L, etc).
  2. If you have trouble with your LMS, log into your school’s RedShelf website (called a "white label," e.g. towson.redshelf.com or supestore.redshelf.com). If you don’t know your school’s domain, your bookstore will have that information.  (You might need to reset your password, which you can do at redshelf.com/accounts/forgot.)
  3. Navigate to MyShelf in the main menu.
    1.  

If you've opted in, you'll see the opting status in the blue banner:

How-to-Opt-Out-1.png

I opted out, but I changed my mind. Can I opt back in?

You can opt-in/opt-out as many times as you want before the add/drop deadline. After that deadline, your opting status becomes permanent.
 

What if I opted out, but now want access?

If the opting deadline has passed and you opted out of Inclusive Access, you can still purchase access to the content through the course link. Since you opted out, the course material for that course are now marked as “Available to Acquire” (as shown in the image below.)

add_to_cart.PNG

Click on the desired course material, and click "Add To Cart," and complete the checkout process. After checkout, your MyShelf page will be updated to reflect your purchase.  You will now find access in the “Your Materials” section (as shown in the image below.)

 
mceclip0.png
 

If my course has multiple products, can I opt-out of some but not all?

As of right now, opting out of one product opts you out of all materials for that course. There's not currently a way to selectively opt-out of individual products. If you're enrolled in multiple Inclusive Access courses, though, you can pick and choose to opt-in or out by course.

 
We're happy to answer further questions about opting in and opting out. Leave them in the comments or shoot us a message!

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