Are you having trouble accessing content through your Learning Management System's (LMS) mobile app?
Currently, RedShelf's tool does not regularly function through these third party mobile apps. In order to access your content, please use a mobile browser (preferably Chrome) or a laptop/desktop to launch RedShelf from your Canvas, Blackboard, Moodle, D2l, or the LMS that your institution uses.
If you continue to have trouble, please feel free to reach out to our support team with a screen recording of you encountering the issue and we will be happy to dig into this further!