How to Turn on Two-Factor Authentication
If you have a new phone and need to have it re-setup, you should be able to follow these steps.
If you get stuck, or cannot advance without entering a code, please contact IT Support
When you first log into the MS365 page you can log in using your site information. Keep in mind that this should be different from your standard Google/Gmail login, even though the email address is the same.
During the initial set up of MFA within the Microsoft environment there are a couple of additional steps that will need to be taken. This is due to the fact that MS uses a slightly different format for the QR codes, and for their Authenticator App.
(the idea is that MS is able to send push notifications to your device through the app, instead of relying on the entry of a 6 digit TOTP code, which is actually more secure, but not the standard, so it becomes a larger pain to deal with)
The good news is that they do provide a way to link everything back to a standard MFA Authenticator app.
When presented with this screen, instead of clicking the blue next button, you will need to click on the link that reads I want to use a different authenticator app
This will advance the screen to the next option allowing the option to scan the QR code into your MFA authenticator app on your phone.
Click the blue Next button to advance.
This will present you with the standard QR code to scan into your virtual authenticator app. Scan the code and press the next button
If everything has been done correctly, you will be prompted to enter your new 6-digit code. Enter that and click Next.
You will then be prompted to enter your phone number so that is available as a back up option. Keep in mind that this should not be the primary option when logging into your account.
Enter your phone number, click next, and then enter the code received via text, click next
Once you get to this screen, simply click Next one last time and then Done to complete the setup