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  1. RedShelf Solve
  2. Campus Store Support
  3. Common Errors

Common Errors

Common POS errors + how to triage them!

  • "The submitted purchase_transact_id has already been voided"
  • "The submitted book_id cannot be found in system"
  • "This pricing option was deactivated or removed."
  • "The submitted partner_transact_id has already been submitted for this store and the request is different than previously"
  • Nebraska/NBC: "BasketID Error" prints on receipt instead of prbs.io URL
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