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  1. RedShelf Solve
  2. Student / Customer Support
  3. Campus Store Rentals and Purchases

Campus Store Rentals and Purchases

Questions we often receive from folks who made their purchase/rental in their school bookstore.

  • How To Redeem A RedShelf Access Code
  • Returns for Bookstore rentals/purchases
  • Troubleshooting: BasketID Error
  • Troubleshooting: I Haven't Received My eBook Yet / I Lost My eBook!
  • Troubleshooting: Publisher Product Codes (MindTap, Connect, etc)
  • Troubleshooting: RedShelf redemption code "No Longer Valid"
  • Troubleshooting: prbs.io URL on Receipt
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