In-Store Purchase

1. Students purchase their RedShelf digital courseware from the bookstore
2. The receipt includes the duration and the access code. A message at the bottom displays a customized RedShelf receipt message: "Thank you for your purchase. Activate your digital content on the bookstore website at www.univmbsstore.edu. Log-in or create a new account, then go to Access and Activate eBooks. Choose the option to activate books and select Redshelf from the list of providers. You will be asked for your access to complete redemption."
3. Students log in to their bookstore website and click 'Activate and Access eBooks'.
4. The option to activate an in-store purchase displays at the top of the screen.
5. Select RedShelf as the provider, and enter the access code on the receipt to activate. This will complete redemption and the ebook/courseware will be available to access.
6. Students access their RedShelf eBook through the bookstore site. This provides a single sign on experience to bookstore whitelabel site. The bookstore site account connects to a corresponding RedShelf account.

Online / "InSite" Purchase

1. Students purchase their RedShelf eBook from the bookstore's website.
2. A RedShelf.com account is automatically created for them.

Note: If the purchase does not process, bookstores should:

1. Reach out to our team to verify the pricing and SKU.
2. Verify the product adoption.
3. Re-process the transaction.
4. Open a ticket with MBS’s Support Team.