For additional reference, download the Sequoia Manual linked at the end of this article.
How to grow digital sales?
- List multiple ISBN’s so that the eBook version shows up
- Example.) If you have loose leaf ISBN’s, show the print ISBN as well - some ISBNs work on RedShelf and not Sequoia
- In each title put the eBook as required, and the print book as "choice"
- Adopt digital only
How to adopt titles?
- Most cases the eBook shows up based on print ISBN
- Some automatically turn on and some don’t
- If not turned on, click a button in Sequoia to enable
How do you ensure price updates are refreshed in your system?
- Price changes are automatically updated
Match list process to export adoption list? Download details using the link below.
For more information please refer to your POS provider’s manual attached below.
Sequoia Support Contact Information for further troubleshooting:
Support Hours: Monday - Friday 9a-6p
After Hours Support: Call 800-818-5018, put onto a voicemail will send an email out with hour turnaround.
Phone: (800) 818-5018 Ext 3, then Ext 2
Support Portal to submit tickets: Click Here