Professors don't know everything... almost everything, yes, but not quite. So where do you send your students when you don't have all the answers to their Inclusive Access and RedShelf-related questions?
- This site, RedShelf Solve, has a student-oriented section that addresses most general student inquiries, including instructions to opt out/opt in for Inclusive Access materials.
- Any usability/access issues that aren't fixed by RedShelf Solve can be sent directly to our Customer Experience team via this request form or firstname.lastname@example.org
- Questions about billing, pricing, and enrollment can be directed to your school's bookstore, as they handle those aspects of the Inclusive Access program.
Anything not covered by the above? Let us know in the comments and we'll add it ASAP!