How to Manage Your Courseware Codes

Once you have logged in to your Partner Dashboard, you can directly add or deactivate access codes to all of your courseware products. If you need further assistance, feel free to reach out to publishingteam@redshelf.com or your Account Manager here at RedShelf, and we'd be happy to assist! 

In This Article

• Configure Your CSV File
• Add Codes to Courseware
• Deactivate Unredeemed Codes
• Video Walkthrough

Configure Your CSV File

To manage your access codes, you must supply your Partner Dashboard with a .csv file. Here are the steps you will take to properly configure your .csv file for a successful upload:

1. Open a blank workbook in Excel
2. Paste your access codes under column A
   • Note: you will not need to include a header, and the file must only have one column. See example below:
   • 
3. Select File on the top left corner of your screen
4. Click Save As
5. Under Save as type, select CSV (Comma delimited)(*.csv)
   • Note: This must be a CSV file or the codes will not load.
6. Name your file and choose where to save it
7. Select Save to complete

Now that you have properly configured your .csv file, you are ready to add your access codes!

Add Codes to Courseware

Once you have configured your .csv file, you can upload your new access codes to your courseware’s code bank:

1. In your Partner Dashboard, select Courseware on the left-hand navigation
2. Use the search bar to easily find your courseware material.
   • Note: You can search by ISBN13 or title.
3. Next to your courseware material, click on the Manage Details button
4. Navigate to Codes                                                 
5. Click on the + Code Actions button and select the Add Codes option
6. A window will appear where you can browse your files and upload a .csv file. Once you have uploaded your .csv file, select the Add Codes button.                   

Once you have completed these steps, you will see a confirmation modal populate. It may take some time for your code to load into the system. Check back in a few hours to make sure your codes are added properly.

Deactivate Unredeemed Codes

You can deactivate any of your unredeemed access codes directly through your Partner Dashboard:

1. In your Partner Dashboard, select Courseware on the left-hand navigation
2. Use the search bar to easily find your courseware material.
   • Note: You can search by ISBN13 or title.
3. Next to your courseware material, click on the Manage Details button
4. Navigate to Codes                                                 
5. Click on the + Code Actions button and select the Deactivate Unredeemed Codes option
6. A confirmation window will appear. Select Deactivate Codes to continue

Once you have completed these steps, you will notice that only "redeemed" codes remain. You will also receive an email from donotreply@redshelf.com with a file of the removed codes.

Video Walkthrough