Text to Speech (TTS)

We're happy to announce our eBooks have a read-aloud feature and is automatically enabled when you open your book in the RedShelf eReader in a web browser, or app.*

The text-to-speech controls will appear in the top right corner of the screen. Use the "play" icon (a right-pointing triangle arrow inside a circle) to start the text-to-speech feature! A "pause" icon (two vertical bars inside a circle) will replace that image - just activate it again to stop the reader.  

In the Main Menu of the eReader, there is a submenu for Text to Speech. Open that submenu and make sure the volume is turned up there.

For more settings and options with text-to-speech, use the triple circle icon labeled "more text to speech controls" to open settings.

What if the Text-to-Speech Tool is on and underlining the text, but I cannot hear the sound?

Try the following if you cannot hear the text being read aloud:

• Double-check your volume - is it turned up?
• Make sure your device is not in "Silent Mode".
• Make sure the sound is not playing in a Bluetooth connected device like wireless headphones (or use the headphones to listen, if they are)
• Check the voice selection in the settings on your device and reset to the default voice.  Some custom voice options are not compatible with all devices and apps. 
• If you are accessing the eReader via an LMS (like Canvas or Blackboard), try logging into your account via redshelf.com/login and open the book from your My Shelf page.  Some learning management systems can block the text-to-speech voice.
• If you have accessibility plug-ins or tools running on your device, temporarily disable them and relaunch the book to try again.
• Open your book with a different web browser or with our iOS app and try again.
• If you are still having issues, submit a Solve ticket at solve.redshelf.com
  
  
  

What if the Text-to-Speech Tool is not visible on the screen?

If text-to-speech is unavailable in your book using a web browser, you will not see the option to turn it on.  In this case, we recommend submitting a Solve ticket to our Accessibility Team using the accessibility request form and we will reprocess your book to the text-to-speech feature in the browser.

* Attention Andriod Users: If you are using the Android app, the text-to-speech tool is not currently available due to restrictions set by Google.  We are working to resolve this, please use a web browser or if you have the option of using an iPad or iPhone, text-to-speech is available in the iOS app.

What if Text-to-Speech stops reading after a few sentences or won't play?

More than likely the issue is due to the Voice being used with Text-to-Speech. Try out these steps of changing the voice to attempt a resolution. 

On Windows:

• Under the main menu, select "Text To Speech", you'll see an option for voice. Generally, "Microsoft David Desktop- English (United States)" is going to be the best voice, but if you're using that and it doesn't work, you can try other voices to see if they work better. 

On iOS:

• Under the main menu, select "Text To Speech", you'll see an option for voice. Generally, "Samantha", "Alex" or "Victoria" are going to be the best voices, but if you're using that and it doesn't work, you can try other voices to see if they work better.