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Before submitting a ticket to our team, here are a few helpful articles for commonly asked questions:
How to Redeem an Access CodeReturns and Refunds
Login Errors and Password Resets
Customer Support Hours (CST):
Monday-Friday: 8am - 6pm
*Support tickets are always answered quickly during customer support hours - but may take a little longer during the months of Jan/Feb and Aug/Sept (Rush Periods). If submitted outside of these hours, responses will be sent as soon as possible during the next scheduled shift.
Upcoming Holidays where Support will be closed:
Thanksgiving Weekend (11/24/22-11/27/22)
Christmas Weekend (12/23/22-12/26/22)
New Years Weekend (12/31/22-1/2/23)