The following article offers additional information about RedShelf Responds. It will be updated regularly as information becomes available.
What is RedShelf Responds?
This is an initiative RedShelf developed with the publishing community to help respond to the COVID-19 outbreak. It is designed to allow enrolled students at qualifying institutions to select up to seven free eBooks titles from participating publishers.
Which publishers are participating?
See a full list here.
Does RedShelf Responds cover publisher courseware (interactive content developed by publisher, such as Pearson MyLab/Mastering/REVEL, Cengage MindTap, McGraw Connect, WileyPlus, etc)?
Which students are eligible for no-cost eBook access?
Students with a .edu email address that are currently enrolled in semester-based courses at qualifying schools will be able to register for free access to eBooks (textbooks) from participating publishers.
How many no-cost eBooks can I access, and for how long?
Students may borrow up to 7 eBooks, and access will be supported until May 25.
What if I already opted out of an eBook in my Inclusive Access program?
Students can borrow the same title but will only have it for a limited duration (May 25).
What happens after I borrow the 7 no-cost eBook limit?
Students will be able to purchase content via the standard checkout process.
I have an IA account under a personal email and a RedShelf Responds account with a .edu email. Can I merge them so all my books are in the same place?
This is not possible right now. Students must log in separately to see both of their shelves.
I added the wrong book to my account. Can I delete it?
We are not able to refund no-cost eBooks accessed through RedShelf Responds at this time. Be careful to choose the correct materials before adding them to My Shelf.
Does this initiative work for students attending schools that operate on quarters?
Not at this time. As the COVID-19 outbreak escalated in recent weeks, many schools have moved their on-campus courses to an online format and closed their campuses altogether. Thousands of students who were already on Spring Break or away for other reasons are now unable to access their previously-purchased materials now locked in their dorm rooms.